A. We accept the following concession cards on the criteria that they have a valid expiry date and that the card is shown upon each casual visit to the centre: Health Care card, Pensioner card, Student card, Seniors card, and New South Wales card. Unfortunately, we do not accept Fitness Passports or International Student Visa cards.
A. Yes, you can. You will need to see reception so we can convert the pass into a new one.
A. Not currently, however, there are plans to open a café in the future. We do offer a small range of refreshments at reception.
A. No, instead we offer a centre membership for $19 per week which includes unlimited access to pools, the gym and fitness classes.
A. Memberships are direct debited weekly only.
A. We can suspend your membership for a small fee of just $5 per week per member. We require a minimum of 7 days’ notice and a suspension form must be filled out at reception. Please be aware there is a maximum of 6 weeks suspension per year.
A. We require 30 days written notice for any cancellations. You must come into the centre to fill in a cancellation form. The cancellation forms are available for request at reception. There are no associated costs for cancellation. If your cancellation is due to a medical emergency or of a similar nature, please contact management with the details to discuss your options.
A. All pools are in line with the Cumberland Council requirements.
A. No, the program pool is used for swimming lessons, warm aqua and organised programs.
A. We have lockers in the change rooms available to hire for $2.
A. No, only one person per visit pass.